Assertive Communication Skills for Professionals: How to Communicate Powerfully, in a Style That's Comfortable for You
By Carol Price.
Description
How being assertive will help you in these 5 sensitive situations: 1) When someone challenges your authority in front of others 2) When someone takes liberties or interferes with your work 3) When you're pressured to promise more than you can deliver 4) When you need cooperation from people reluctant to give it 5) When you have a great idea. - from Amzon
ISBN(s)
1933328037, 9781933328034