Emotional Intelligence at Work
Description
Access an Untapped Source of Success At long last, a book directed to the working world that acknowledges and demonstrates how managing our emotions and dealing with the feelings of others increases the bottom line. Practical, practical, practical! --Rita McGlone, assistant director of executive education, The Wharton School of Business Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book...
ISBN(s)
0787909521, 9780787909529
